Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, firm or organization name, and billing information. For Enterprise customers, we may collect additional contact and organizational details.

Document and Usage Data

We store the documents you create using Cicero Editor. We also collect usage data including feature usage, session duration, and technical information such as browser type, device information, and IP address. This data helps us improve our services and troubleshoot technical issues.

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process payments and manage subscriptions
• Communicate with you about your account and our services
• Provide customer support
• Ensure security and prevent fraud or unauthorized access
• Comply with legal obligations

We do NOT use your documents or content to train AI models. We do NOT share your documents with third parties except as required by law or with your explicit permission.

3. Data Security

We employ industry-standard security measures to protect your data:

• AES-256 encryption for data at rest and TLS 1.3 for data in transit
• SOC 2 Type II certified infrastructure
• Regular security audits and penetration testing
• Multi-factor authentication options
• Role-based access controls
• Comprehensive audit logging

4. Data Storage and Location

Your data is stored on secure servers in the United States. For Enterprise customers, we can arrange for data to be stored in specific geographic regions to meet compliance requirements.

5. Data Sharing and Disclosure

We do not sell your personal information or documents. We may share data only in the following circumstances:

• Service Providers: We work with trusted third parties who assist in operating our platform (e.g., cloud hosting, payment processing). These providers are bound by strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred. We will notify you of any such change.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Export your documents and data in standard formats
• Object to certain data processing activities
• Request data portability
• Withdraw consent where we rely on consent for processing
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at support@cicero.im.

7. Data Retention

We retain your account information and documents for as long as your account is active or as needed to provide services. If you close your account, we will delete your data within 90 days unless we are required to retain it for legal or regulatory reasons.

8. Compliance

Cicero complies with applicable data protection laws including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• New York SHIELD Act
• State-specific data breach notification laws

9. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

10. Newsletter and Email Communications

If you subscribe to our newsletter, we collect your email address and may collect additional information such as your name and preferences. Newsletter subscriptions are managed through our third-party email service provider (EmailOctopus).

By subscribing to our newsletter, you consent to:

• Receiving periodic emails about product updates, legal tech insights, and promotional content
• Your email address being processed by our email service provider in accordance with their privacy policy
• Basic analytics tracking (email opens, link clicks) to improve our communications

You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email or by contacting us directly. We will remove your email from our mailing list within 48 hours of receiving your request.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@cicero.im

Cicero Intelligent Minds, Inc.
New York, NY